Working directly with the president and his chief of staff, Dr. Frannie Léautier, Crossland accelerated the alignment and implementation of the World Bank Group’s strategic priorities.
We began by building a coalition of savvy mid-level leaders across various sectors in the Bank. These leaders were able to provide the president with the insights and mechanisms he needed to identify initiatives requiring integration and accountability. It also enabled him to build processes to sustain change throughout the Bank.
Crossland then focused on mobilizing the Bank’s key stakeholders. We did this by developing structured convenings of internal and external groups at a global and country level. Using Crossland’s Accelerating Change Together (ACT) process, which is designed to break down functional and geographic silos and compress problem-solving and implementation time, we reshaped the Bank’s learning strategy to better develop staff and provide learning opportunities for clients.
Finally, we helped the Bank build an integrated organizational structure to accelerate sustainable change on issues ranging from poverty reduction to infant mortality to youth unemployment.